dmVoice: Call Forwarding, Voicemail, Call Hunting

Don't miss out on any more valuable business! All the call forwarding and virtual phone numbers benefits of dmConnect call forwarding, plus you will also have the ability to use voicemail, get voicemail by email and set call hunting. This service will enhance your virtual number capabilities by not only allowing call forwarding and online control, but also giving you the option to take a message when you are too busy to take a call and what's more you can get your voicemails via email and be notified by text message. The call hunting service will allow you to specify the order in which the call is forwarded to each specific phone, for example first it rings to your office, then home, then mobile then goes to voicemail, so it hunts for you and if it can't find you it takes a message.

How dmVoice Call hunting and Voicemail works

Calls made to your virtual number are forwarded to your existing phones (see dmConnect for call forwarding info). Call hunting will ring to different phones in the order that you specify (e.g. office, mobile, home, voicemail). Voicemail will take a messages for you should your phone not be answered, email you the message in MP3 format and notify you via text message.

1

Calls forwarded

When a caller phones, the call gets forwarded to your existing phone numbers

Click here for how call forward works

2

Call Hunting

The calls will be forwarded to each phone in the order specified. E.g. It will ring a few times at the office, then a few times at home, a few times on your mobile to "hunt" you

3

Voicemail

If none of the devices specified are answered then the system will take a voicemail message. You can customise your voicemail greeting

4

Get Messages

You can get text notifications that someone has left a message and you can get your messages using any phone. You can also get voicemails emailed to you as mp3 sound files


Above Example:

Incoming calls to your virtual numbers get forwarded to the existing destination phones that you specify. So in this example calls will ring first to the office then to the home phone, then to the mobile phone. This is the call hunting feature and it tries to hunt for you on the phones and in the order you have set. If those are not answered the system will take a message. It can also notify you that you have a message via text (SMS). You can then retrieve your voicemail messages using any phone or get the voicemail messages sent to you via email as mp3 files!

dmVoice Features:

Call forwarding:
Professional economical forwarding to landline and mobiles worldwide using PSTN

Voicemail:
With fully customisable answering message. You can access your messages by phone or email. We send them to your email inbox as audio files

Voicemail by email:
Receive voice messages as mp3 files via email

Call hunting:
Set the calls to ring to different phones in a specific sequence. e.g. office, home, mobile, voicemail

Text Notification:
Get SMS text alerts when someone leaves a message or VoIP

VOIP forwarding:
SIP standard supported and built in PSTN changeover if broadband is an issue

General Features:

Online Control:

Control your number through any web browser any time 24/7

Call history:

Itemised call history is available to view anytime online

One number:

Keep your phone number even if you move

Support:

Expert support by people not a machine

14 Day Money Back Guarantee:

We offer a money-back guarantee on all new numbers, if you incur less than £5 of call-forwarding charges in the first 14 days you can have 100% of your money back

dmVoice Fees:

Understanding the costs involved in having a virtual phone number with dmVoice call forwarding

Number Fee: From £0 - Gold (Gold value fee on easy to remember numbers)
dmVoice Service: £5 / month (6 month min)
Setup: £19.95
Call Divert fees: From 2.25 ppm to UK Landlines | VoIP divert Free

Number Fee:
We offer a range of numbers and they start at £0 and go up in value. The number fee (if the number is not free) is called the gold value and this is a once off fee.
Gold Number Value: The gold value price goes up the more sought after the number is likely to be. Numbers that have easy to remember sequences and that form words on the dial pads cost more and more the easier they are to remember. You can search for free numbers or set your price range using the number chooser.

dmVoice Service Fee:
The call forwarding service with online web control is £5 / month with a minimum of 6 months.

Setup Fee:
There is a setup fee of £19.95 to setup the dmVoice Service.

Call Divert Fees:
This is the usage charge for forwarding the calls to your phone and it starts from 2.25 pence to most UK landlines. VoIP divert is free of charge (you pay your broadband).

Call Plan Fee:
You can upgrade your call plans if you are expecting large volume of calls. See call plans

Summary:
You pay for a number only if it has a gold value. You pay 19.95 pounds to set up the dmVoice service. You pay 5 pounds per month for the dmVoice service to forward calls to your phone plus any call forwarding usage costs charged at 2.25 pence per minute. You pay extra to upgrade your call volume plan, but less pence per minute on call diverts. If you use VoIP there are no call forwarding charges charged.

How to order dmVoice

Quick overview:

1. Select number range 2.Click number 3.Add dmVoice 4.Set call plan 5.Checkout/Pay

Detailed overview:

1. Select the Number Range:
At the moment we offer the geographic 01 and 02 numbers in the UK as well as national 08 numbers and personal 07 numbers. So you'll need to select the national or personal number range you require or search for the local area code that you are keen on by entering the code or city name in to the search box. This will generate a list of numbers that are available in that area code.

2. Choose a Number:
You can use the number selector to find a number that you like. You can search for special sequences or numbers that form words on the dial pad, the more repetitious numbers cost more as they are easier to remember this is called the gold value and it's a once off fee. When you have found a number that you like, click on the number to add it to your order. A green tick will appear next to the number when you click on it and it will be added to the trolley. You can check if you number has been added by looking for the trolley at the top right of the website. You can also remove numbers by clicking on the trash icon. To add more numbers, simply repeat the process above, you can click on as many numbers as you would like to add to the order. Once you have the numbers that you need, click on the orange checkout button located at the top right of the website.

3. Add dmVoice Services:
Note: you need to choose a number before you can add the dmVoice service. The default call service is the dmConnect service that enables call forwarding to landlines and mobile phones using PSTN or VoIP trunk. Click on the service button and a drop down will appear. To add dmVoice click on the dmVoice service button and it will be added to your number.

4. Edit Call Plan:
If you are expecting large amounts of calls to your virtual number then you may want to pay a monthly fee to reduce the call charges. You can select the call plan that suits you using the service configurator the same way you change the Call services you would like to add to your number.

5. Checkout and Pay:
Once you are happy with the order click the orange "checkout and pay" button, follow the process until you have paid, logged in and verified the number. Once this is complete you will be able to setup they number according to your call services and divert needs online!